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Get in Touch with Velvet Auto Care in Kansas City, MO
Reach Out to Kansas City, MO’s Car Detailing Experts
Have questions about our services or ready to give your vehicle the care it deserves? Don’t hesitate to reach out. Our friendly team at Velvet Auto Care is here to help. Whether you want to learn more about our detailing packages, need advice on the best service for your car, or want to schedule an appointment, we’re just a call or message away. Connect with us today and take the first step toward a cleaner, fresher ride.
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- Mon - Fri
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- Saturday
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- Sunday
- Appointment Only
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Answering Customers’ Velvet Auto Care FAQs
Q: What’s the best way to reach Velvet Auto Care?
A: The fastest way to connect with us is by phone, where you can speak directly with a member of our friendly team who can answer your questions and assist with scheduling. If you prefer, our online contact form is always available for inquiries or appointment requests, and we strive to respond within one business day. Whether by phone, email, or online form, we are committed to providing timely and helpful support to ensure your experience is smooth and convenient.
Q: What are your business hours and availability?
A: Velvet Auto Care operates Monday-Saturday from 8 a.m. to 6 p.m., providing ample time for you to reach us during the week or on Saturdays. For inquiries sent outside these hours, we make it a priority to respond promptly the next business day. If you need service on Sundays or after hours, please contact us in advance so we can discuss special arrangements whenever possible.
Q: How do I schedule an appointment for detailing services?
A: Scheduling your appointment is easy and flexible. You can call us directly to speak with a team member who will help find a time that fits your schedule. Alternatively, you can use the appointment request form on our website to submit your preferred date and service type. After receiving your request, we will confirm your appointment quickly and provide all the necessary details so you feel confident and prepared for your visit.
Q: Can I receive a custom quote tailored to my vehicle’s needs?
Q: Absolutely. Every vehicle is unique, and we understand that your detailing needs may vary. Simply contact us via phone, email, or through our website’s contact form with information about your vehicle and the services you’re interested in. We’ll provide a detailed, personalized quote that reflects the best value and results for your specific situation. This helps you make informed decisions and ensures transparency before any work begins.
Q: What is your cancellation or rescheduling policy?
A: We understand that plans can change, and we ask that you notify us at least 24 hours before your scheduled appointment if you need to cancel or reschedule. This courtesy allows us to accommodate other customers and keep our schedule running smoothly, ensuring everyone gets the timely service they deserve. If you must make changes on shorter notice, please contact us as soon as possible so we can do our best to assist you.
